IT Infrastructure Services

Remote technical support for the systems businesses rely on every day.

Windows Server Administration

Remote administration and troubleshooting for Windows Server environments.

  • Active Directory
  • DNS
  • DHCP
  • Group Policy
  • User and computer administration
  • Domain services
  • Server troubleshooting
  • Windows Server maintenance
  • Patch management
  • Basic server health checks

Google Workspace Administration

Google Workspace administration for businesses that need secure and organized collaboration.

  • Google Workspace setup
  • Domain verification
  • User creation and management
  • Organizational Units
  • Google Groups
  • Gmail administration
  • Email configuration
  • SPF/DKIM/DMARC configuration support
  • Security configuration
  • Context-Aware Access
  • Basic endpoint/security administration
  • Workspace troubleshooting

Apps Script development and API automation are not part of this service.

Microsoft 365

Day-to-day Microsoft 365 administration and troubleshooting.

  • Microsoft 365 user administration
  • Groups
  • Basic Exchange administration
  • Microsoft 365 troubleshooting
  • Basic Entra ID administration
  • Authentication/access troubleshooting
  • Domain/email configuration

Advanced Microsoft 365 architecture is outside the standard service scope.

VMware

Support for VMware ESXi and basic vSphere environments.

  • VMware ESXi
  • vSphere basics
  • Virtual machine creation
  • VM configuration
  • Datastore administration
  • Virtual networking
  • vSwitch
  • Port Groups
  • VM troubleshooting
  • Snapshot management
  • Basic virtualization troubleshooting

Azure

Basic Azure virtual machine and infrastructure administration.

  • Azure VM deployment
  • VM configuration
  • Azure Storage
  • Network Security Groups
  • Basic networking
  • Azure Backup basics
  • Monitoring basics
  • VM troubleshooting

Advanced Azure architecture is not offered.

AWS

Basic AWS server deployment and administration.

  • EC2
  • S3
  • IAM
  • Basic networking
  • Basic server deployment
  • Security basics
  • Basic troubleshooting

Advanced AWS architecture is not offered.

Remote IT Support

Structured remote troubleshooting and technical assistance.

  • Technical troubleshooting
  • Incident investigation
  • Server issues
  • User/access issues
  • Configuration problems
  • Documentation
  • Remote assistance

IT Documentation

Clear documentation so your environment is understood and maintainable.

  • Infrastructure documentation
  • SOPs
  • Configuration documentation
  • Troubleshooting guides
  • Basic network/infrastructure diagrams
  • IT handover documentation

Platforms and technologies supported

  • Windows Server
  • Active Directory
  • VMware
  • AWS
  • Azure
  • Microsoft 365
  • Google Workspace

Not sure which service you need?

Get a Quote